Services

Andover Neighbourcare Services.

Just some of the services we offer to the local community.If you have any spare time we are always looking for volunteers to help.

Community Shop

The Neighbourcare community shop has now been open for over 18 years. It is very well supported by the people of Andover and the local area.The aim of the shop was always different to that of other charity shops by putting any profits directly back into Andover's Community. Anyone visiting the shop can expect a friendly and warm welcome from all staff and volunteers. Donations of all types are welcome including clothes (please ensure these are freshly laundered), toys, books, music and household items provided they are in good saleable condition. Donations can be collected and small items of furniture are acceptable. At the present time we are unable to accept electrical items. Please call 01264 404142 for further information.

Home From Hospital Scheme

The Home From Hospital service provides support for Individuals upon leaving hospital. Help can be obtained for:


Domestic Support                                                           Picking up Prescriptions/Pensions etc


Help with written correspondence                                Transport Services


Laundry & Cleaning                                                          Shopping / Collecting


Preparing meals                                                                 General wellbeing


Call 01264 336020 for further information. The current charges for the home from hospital scheme are available on request.

Transport Services

Andover Neighbourcare provide a range of transport services for numerous clubs & organisations and the local community.The transport service operates to provide the elderly and disabled of Andover the ideal opportunity to meet new people and make new friends.We have minibus outings with seating for 16 passengers.

 

We are always on the lookout for voluntary drivers to provide transport for the elderly and disabled to attend hospital appointments and shopping trips. A generous mileage allowance is given to cover the cost of journey. Call 01264 404142 for further information.

NEW TRANSPORT ARRANGEMENTS

FOR NEIGHBOURCARE MEMBERS

THE COST TO MEMBERS FOR USING OUR CAR SERVICE WILL BE AS FOLLOWS:

1 Local journeys in Andover will be £7.00.

2 Journeys from villages will increase by £1.00.

3 Some local journeys will be subsidised depending on individual circumstances.

The criteria for using our TVBC grant service is as follows:

a. Client’s must be 65 years old or over. This is in line with the age at which people qualify for a bus pass (Information is available on the Hamphire County Council website).

b. Client’s who find difficulty in using public transport.

c. Client’s who are isolated and need help.

Andover Neighbourcare uses the grant from Test Valley Borough Council up to its current limit to fund 100% of the cost of the journeys to hospital and medical appointments outside of Andover, and some local journeys for people with certain disabilities. This is for residents who are eligible for the Older Person’s Bus Pass.

The grant from Test Valley Borough Council each year is capped and our ability to fund journeys is limited to the grant limit. Once the grant is spent users of the service will be required to cover the cost of journeys irrespective of whether they qualify for a bus pass.

Andover Neighbourcare operates in the following parishes Abbotts Ann, Andover, Appleshaw, Barton Stacey, Bullington, Charlton, Chilbolton, Enham Alamein, Faccombe, Fyfield, Goodworth Clatford, Hurstbourne Tarrant, Kimpton, Linkenholt, Longparish, Penton Grafton, Penton Mewsey, Smannell, Tangley, Thruxton, Upper Clatford, Vernhams Dean, Wherwell.

All services are subject to the availability of our drivers and our TVBC budget. We look forward to continuing to deliver a cost effective service in the coming year.

Sitting Service

Neighbourcare can provide a sitting service for carers when they need to go out. Just ring 01264 36020.

Current Charges:

Sitting or Cleaning £9 per hour

Shopping £9.50 per hour.

Light Gardening £9.00 per hour.

 Heavy Gardening £11 per hour.

Transport £6 local return journeys.

Please note as from 1st January 2019 prices will change to

Cleaning £10 per hour, Shopping £10 per hour, Sitting £9.50 per hour, Half Hour Pop In £5.00, Basic Gardening £12 per hour and More Complicated Gardening £14 per hour.

Hands That Help

The Hands that Help service provides a low cost cleaning, gardening and shopping service for the elderly and disabled people in and around the Andover area. Our Handy Helpers are mature people experienced in running their own homes.They have been specifically chosen for their caring attitude and understanding of the specific needs of the elderly and vulnerable. Andover Neighbourcare continues to supply an extremely valuable service from dog walking to paying your household bills or just having someone to talk to. We will try and fulfill any request made. Where necessary a home visit will be made to assess your specific needs.

Silver Surfers

Learn how to use a computer in a friendly atmosphere with free tea and coffee. There are 10 computers with a minimum of 2 volunteers on a one to one basis. Learn My Way is the online learning website for learners, and it's designed to make getting online easy. It’s perfect for those without basic online skills, or for those looking to improve their existing digital knowledge. The website comprises a series of online courses, guides and activities, tailored to the individual user based on their needs and abilities. Each lesson is up to one and a half hours.

Foot Care

We have a qualified foot care professional available at Neighbourcare every Monday between 9-11am. To book an appointment ring 01264 339899 or call into our office at 12 Union Street, email - neighbourcare@andover.co.uk.

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